We strive to deliver exceptional customer services and it is always our core value to support our customers by all means. A new customer support platform is now provided to our customers on WeChat, offering an instant fault reporting and support platform through mobile apps.
DYXnet WeChat Customer Self-Service Platform is a user-friendly, efficient, and smart customer support service on WeChat, providing live chat, smart alert, service monitoring as well as personalized notification. Our customers can now stay updated with the latest service status and seek for assistance promptly when encountering any service issues.
【MPLS customer applicable】
【MPLS customer applicable】
【MPLS customer applicable】
【All Applicable】
Viewing your services status and performance from your mobile device anytime anywhere. It allows you to act quickly without spending time to request such information from your IT team.
Offering your team an efficient way to stay informed with service status and seek assistance from DYXnet customer support team for any service issues via mobile apps.
You are fully aware of the services status and can provide immediate action to your end customers as needed.
We will continue to release new features on top of this platform and will extend this service to other Instant Messaging tools, stay tuned!
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